Greater Loyalty & Rewards 365
A state-of-the-art digital loyalty solution to bring a whole new level of personalization to the shopping journey and transform the customer experience.
- Multi brand, multi-channel loyalty
- Personalized loyalty offers to customers
- Mobile app based customer engagement
- Flexible redemption
- Purchase list and store navigation
- Family group based loyalty
- Customer gamification
- Sensor based ads and alerts
- Customer survey, social engagement and marketing automation
- Customer service management
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Multi brand, multi-channel loyalty
Plan execute loyalty program for each brand from a single instance. Use multi-channel loyalty engagement such as mobile app, loyalty portal, kiosks, SMS and Email.
Personalized loyalty offers to customers
Give loyalty offers to each customer as per their interests and sentiments. Plan to execute loyalty offers based on customer segments and customer tier.
Mobile app based customer engagement
Get notifications on offers, use soft loyalty card, redeem points using mobile app. Search stores and offers, submit feedback, order services, and products through mobile app.
Flexible redemption
Define flexible redemption rules. Control point expiry, reactivation of products through the system. Provide dynamic and flexible redemption options to customers.
Purchase list and store navigation
Facility for customers to prepare purchase list in the mobile app and view various offers available for defined purchase list. Navigate to the product location in the store using the mobile app.
Family group based loyalty
Form a family group using a mobile app and accumulate the points to the group. Use tools in the mobile app to discuss and select/book products and services.
Customer gamification
Design theme-based games for upcoming festivals/events an interacts with customers through a mobile app to execute game activities.
Sensor based ads and alerts
Notify customers on their mobile on products and offers when a customer is at a particular location in the store. Manage sponsorship with suppliers for offers and ads.
Customer survey, social engagement and marketing automation
Design survey forms and perform customer surveys through mobile app/online. Use survey responses to segment the customers.
Customer service management
Capture customer complaints/queries/requests and process it to resolve it.
Data Analytics and Artificial Intelligence
Learn the Customer’s buying pattern, do adjustments to inventory.Key Benefits
- Express brand mission and values and put them in action.
- New level of personalized customer experience
- Improve customer footfall by building trust and increased referrals
- Improve customer engagement applying Artificial Intelligence and Chat Bots
- Loyalty activities based on customer sentiment
- Customer purchase pattern and purchase prediction based on big data analytics
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Call Us For More Details.
Phone: +1 (612) 293-0206
Phone: +91 98954-44454